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VAPS Sales Consultant (Warranties)

Company Telesure Group Services (Pty) Ltd
Reference # #0905
Published 05/09/2018
Contract Type Permanent
Salary Market Related
Location Fourways, Gauteng, South Africa
Introduction
We are looking for Sales Consultants for our Value Added Products department, warranties campaign.

The Sales Consultant contributes to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers.
Job Functions Call Centre,Sales
Industries Insurance
Specification
•Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
•Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.)
•Deliver efficient customer service levels through effective call management.
•Achieve operational requirements and service delivery through effective time and attendance management.
•Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
•Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction.
•Responsible for individual actions and the delivery of high quality standards.
•Deliver the Telesure Service Way through personal effort and through others.
•Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.
Requirements
Knowledge and Experience Requirements

Level of Education:
Essential:
Grade 12 (Standard 10) or equivalent.
The appropriate FAIS accreditation.

Experience
Desirable:
At least 1- 2 years sales experience, preferably in the short term or long term insurance industry (depending on the post).

Knowledge of: Insurance industry

Skills:
Computer literacy.
Good Communication skills (verbal and written).
Interpersonal skills.
Job Closing Date 31/10/2018
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Last Updated: 7 days ago [18.09.01]
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