|Company||Telesure Group Services (Pty) Ltd|
|Location||Fourways, Gauteng, South Africa|
We are looking for Sales Consultants for our Value Added Products department, warranties campaign.
The Sales Consultant contributes to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers.
|Job Functions||Call Centre,Sales|
•Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
•Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.)
•Deliver efficient customer service levels through effective call management.
•Achieve operational requirements and service delivery through effective time and attendance management.
•Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
•Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction.
•Responsible for individual actions and the delivery of high quality standards.
•Deliver the Telesure Service Way through personal effort and through others.
•Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.
Knowledge and Experience Requirements
Level of Education:
Grade 12 (Standard 10) or equivalent.
The appropriate FAIS accreditation.
At least 1- 2 years sales experience, preferably in the short term or long term insurance industry (depending on the post).
Knowledge of: Insurance industry
Good Communication skills (verbal and written).
|Job Closing Date||31/10/2018|