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Sales Administrator

Company Telesure Group Services (Pty) Ltd
Reference # SA123#
Published 12/03/2019
Contract Type Permanent
Salary Market Related
Location Fourways, Gauteng, South Africa
Introduction
The Sales Administrator contributes to the organisation’s goals by completing the sales process and related administration to ensure that the business maintains sales targets in line with budgets.
Job Functions Administration,Call Centre,Client Services,Sales
Industries Healthcare,Insurance
Specification
•Responsible for the completion of the fulfilment process once the sales process is completed
•Responsible for ensuring that the customer service cycle is completed by managing administration of all policies sold
•Responsible for completion of the fulfilment process with client and medical scheme by:
oTelephonic logging of acceptance of terms
oFollowing up on outstanding client requirements
oFollowing up with scheme as per requirements according to the Service Level Agreement
oMaintaining submissions/activations ratio as per contracted upon requirements
•Accountable for excellent customer service ensuring clients’ and providers’ needs and expectations are exceeded
•Responsible to support the administrations team
•Various ad-hoc duties
•Deliver the Telesure Service Way through personal effort and through others.
•Deliver on Treating Customers Fairly principles in alignment with regulatory requirements

Requirements
Essential:
•Grade 12 (Standard 10) with University Entrance (NQF4)
•The appropriate RE and FAIS accreditation if previous health care experience applies.
•1 – 3 years in an administrative or sales role.
•Experience in the medical aid industry.
•Knowledge of sales administration processes and procedures.

Skills:
•Computer skills (MS Office suite)
•Administrative skills
•Communication skills
•Planning and organising
•Interpersonal skills
•Phone etiquette
•Investigative skills
•Methodical approach to tasks
Job Closing Date 22/03/2019
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Last Updated: 30-1-2019 [19.01.02.01]
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