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1Life Outbound Sales Manager

Company Telesure Group Services
Reference # x1
Published 27/03/2019
Contract Type Permanent
Salary Market Related
Location Durban, KwaZulu-Natal, South Africa
Introduction
The Outbound Sales Manager contributes to the organisational goals by managing and coaching Sales Consultants to achieve business goals
Job Functions Accounting,Call Centre
Industries Financial Services
Specification
To oversee and manage the outbound teams and function in line with company goals, objectives, policies and procedures.

To ensure accurate Management Information:
Analysis on trends
Day to day reporting
Monthly reporting

Build, maintain and manage effective relationships with all internal and external stakeholders.

To ensure compliance with all necessary fit and proper requirements.

To implement, drive and monitor group strategy and operational efficiency
.
Maximisation of customer retention.

Responsible for all aspects of staff resourcing, succession planning, management and development, ensuring the right people are in place to support service delivery, achieving production and performance targets at all times.


Requirements
Level of Education:

Essential:
Grade 12 (Standard 10)
RE1
FAIS Accredited

Desirable:
NQF level 4


Experience:
Essential:
2-3 years customer service and/or sales and/or retentions experience within a call centre environment.
1-2 years people management experience

Desirable:
1 year work experience in a Long term Insurance environment
Job Closing Date 30/04/2019
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Last Updated: 13 days ago [19.04.01.03]
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